The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 554 |
| Houston, TX | 365 |
| Seattle, WA | 234 |
| Philadelphia, PA | 231 |
| Washington, D.C., DC | 224 |
| Atlanta, GA | 206 |
| Denver, CO | 200 |
| San Francisco, CA | 148 |
| Sacramento, CA | 140 |
| Miami, FL | 138 |
| Indianapolis, IN | 137 |
| Orlando, FL | 134 |
| Boston, MA | 116 |
| Detroit, MI | 115 |
| Portland, OR | 112 |
| Minneapolis, MN | 102 |
| Brooklyn, NY | 92 |
| Salt Lake City, UT | 90 |
| Jacksonville, FL | 88 |
| Oakland, CA | 87 |
| Tampa, FL | 69 |
| Pittsburgh, PA | 68 |
| New York City, NY | 59 |
| San Jose, CA | 56 |
| Tacoma, WA | 47 |
| Reno, NV | 45 |
| Fort Myers, FL | 39 |
| Charlotte, NC | 38 |
| Saint Paul, MN | 37 |
| Nashville, TN | 36 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
𝙰𝚢𝚊 ♡ (@hhnuser) reported xfinity ******* sucks
- EyesWideOpen (@GriffGotGadge) reported
@justSue72896822 I would do 2 months for half that. Half the time there's a outage in my area @comcast and I can't find my damn phone.
- Allen Lomax (@AclomaxAllen) reported
Hey @comcast now you expect to restore service by 2am. That is 7 hours past the original estimate and a total of 11 hours without service. Plus, I would not be on Twitter except I get cellphone service from another provider.
- Donecia Pea (@DoneciaPea) reported
Yet after numerous calls full of empty promises, an earllly a.m. tech visit that was absolutely futile & more long phone calls of empty promises, not only has @Xfinity NOT fixed the issue, they made it WORSE and charged us to “fix” it… yet it’s STILL NOT FIXED!
- Xfinity Support (@XfinitySupport) reported
@TrueeBria_ Hello, I am sorry you are experiencing an interruption to your service. You can find any information we have on your Xfinity My Account app about an ETA, as well as sign up for a text when it has been resolved. If you need further assistance please send us a DM. -JamesB
- angela (@GeelaParker13) reported
Comcast outage in Alexandria,Virginia. Anyone? Now 7 hours.😡
- JordN (@JordNBrandN) reported
@Xfinity 6 hours and going without ****, can’t wait for fios 😤
- ♤ - (Waive Bam) (@KlLLDUNCAN) reported
There’s no way for Knicks fans that live in NY/NJ that have Comcast to watch Knicks games lol. No league pass because of the blackout, and no MSG channel. Must be hell.
- ☆WᵢₗₗₚₗₐyₛGₐₘₑₛ₁₉₉₃☆ 18+ (@WPG1993) reported
@Xfinity Still like how they say WiFi speeds faster than a gigYou disable the 160 channel on ax so max your getting is 600I have the 1.2gig unlimited plain (got forced into it)I see 980 down 42 up on 2.5gig wired modem only gets 1.4gb down 45 up so stop false advertising
- Clo.Abney (@AbneyClo) reported
So @Xfinity sold me a broken @google #pixel6 Google won't fix it and xfinity won't give me my money back. Horrible customer service on both ends!
- Tyler GO UTAH STATE Riggs (@RealTylerRiggs) reported
I see people saying the "PAC 12 network is impossible to watch." PSHHHH. All you have to do is find a friend with Comcast, have them create a log in for you on their account, download the Pac 12 App, log in to the app, and connect your mobile device to a television. SEE?
- Husky Nation (@huskynation1) reported
@PredsOnBally @LyndsayRowley It be even better if the app was "decent". Sucks on Android. Sucks on Chromecast. Works occasionally on Roku. Can't rewind. The identifier of the carrier (xfinity, YouTubetv etc...) Covers up gameplay! Worst app ever.
- Donecia Pea (@DoneciaPea) reported
I rarely ever post on here anymore, but @Xfinity’s utter incompetence has driven me to break my silence. I’ve been calling @Xfinity nearly every day for TWO WEEKS now on behalf of my parents to fix a DVR glitch that THEY caused.
- Jared Platt (@bald_jerry) reported
@4Wade2021 Do you know anyone with Xfinity TV? They have the PAC12 network and can use their login to stream
- cuppycup (@cuppycup) reported
@Scott_D_Thomas with Comcast it’s not working either way
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